Privacy policy

Effective Date: 1/1/2025

Welcome to Coastal Creations ("we", "us", or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website shopcoastalsigns.com (the "Site") or make a purchase from us.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information when you interact with our Site.

A. Personal Information

When you make a purchase or create an account, we may collect:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through third-party processors)
  • Any other information you voluntarily provide

B. Non-Personal Information

We automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the Site
  • Device identifiers
  • Referring website or search engine

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website, products, and services
  • Send transactional and promotional emails (you can opt out anytime)
  • Prevent fraud and ensure site security
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers (e.g., payment processors, shipping companies, email marketing platforms) to perform services on our behalf
  • Legal authorities when required by law or to protect our rights
  • Business transfers in case of a merger, sale, or acquisition of our store

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Store your preferences
  • Analyze traffic and usage behavior
  • Personalize your experience

You can control or delete cookies through your browser settings.

5. Email Marketing and Opt-Out Options

With your consent, we may send you promotional emails about new products, special offers, and store updates. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

6. How We Protect Your Information

We use secure encryption (SSL) to protect sensitive data during transmission and follow industry best practices to safeguard your personal information. However, no method of online transmission or storage is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict how we use your data
  • Withdraw consent at any time
  • File a complaint with a data protection authority

To exercise any of these rights, contact us using the details below.

8. Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please read their privacy policies before providing any personal information.

9. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us to request deletion.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting. We encourage you to review this page periodically for the latest information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Coastal Creations
Email: 

  • sales@shopcoastalsigns.com – for all orders
  • info@shopcoastalsigns.com – for general contact

Address: